DevOps can have huge impact in scaling organizations and making them more adaptive to change and thus resilient. To work this angle, we need the ability to pick the right problems, view them from diverse angles and then collaboratively solve them. No solution thought out by a single person or department will help and stay or will even be close to ideal.

Therefor we need to find ways to understand and solve problems in groups of diverse people. It turns out that the discipline of design is doing that since ages and provides valuable tools.

In this workshop, we will throw the tools of design and design thinking on problems you want to solve in your DevOps environment. You can bring those problems to the workshops that keep you stuck right now. Here is how we will work in this all hands-on workshop:

A group of max. 20 DevOps people will work together on 5 self-chosen problems in 5 teams.

1. Collection of valuable problems to solve that matter to you

2. Prioritization and choice of problems we will work on

3. Forming of teams

4. Working on the understanding and framing of the problems: Wording of a problem statement

5. Ideation on the defined problem in a highly iterative, time boxed process incl. Exchange and pitching of solution ideas, rinsong, repeating and hardening emerging solutions.

6. Presentation of solutions

The aim of the workshop is not the complete solution of all the problems addressed but finding valuable solution directions and sharing the experience of a team-based, iterative solution approach that makes a difference. This should enable you to transfer this process to your everyday work environment.