icon

Due to worsening Corona situation, the conference will take place online only.

icon

Due to worsening Corona situation, the conference will take place online only.

icon

DEVOPSCON LONDON HYBRID CONFERENCE: Learn more about on-site or online attendance here

icon

DEVOPSCON SINGAPORE ONLINE CONFERENCE: Learn more about online attendance here

icon

DEVOPSCON LONDON HYBRID CONFERENCE: Learn more about on-site or online attendance here

icon

DEVOPSCON NEW YORK ONLINE CONFERENCE: Learn more about online attendance here

DevOps Conference
The Conference for Continuous Delivery, Microservices,
Containers, Clouds and Lean Business

Improving Agility By Using Customers’ Definitions of “Quality” and “Done”

Session
#Business & Company Culture

Speaker

Debbie Levitt

Debbie Levitt

More Info

Thank you for attending!
Danke für Ihre Teilnahme!
Until December 16:
✓ Save up to £693
✓ Raspberry Pi or C64 Mini for free
✓ Transformation Day for free
Register now
Until December 16:
✓ Save up to £693
✓ Raspberry Pi or C64 Mini for free
✓ Transformation Day for free
Register now
Bis zum 3 März:
✓ Sparen Sie bis zu 892 €
✓ Transformation Day gratis
✓ Raspberry Pi oder Arduino gratis
Jetzt anmelden
Until March 3:
✓ Save up to 892€
✓ Transformation day for free
✓ Raspberry Pi or Arduino for free
Register now
Thank you for joining!
Register now
Thank you for joining!
Register now
Thank you for attending
Thank you for attending
Infos
Wednesday, June 16 2021
17:00 - 17:45

“Quality”… velocity, productivity, and efficiency? Improved performance? Few or no bugs? Meets stakeholder requirements? “Done”… we did what we planned? Fits business objectives? Coded, tested, documented, and deployable? 


Remember our customers? The people paying our salaries? Their satisfaction is supposed to be our *highest* priority. But we fall in love with assumptions about users. We burn weeks coding, testing, merging, and releasing product guesses. We move to the next project, and are interrupted later when we learn that customers aren’t finding much value or quality in that last release. Guessing, assuming, and being reactive aren’t Agile or Lean. Six Sigma would be ashamed of you.

You ignored the customers’ definitions of “quality” and “done” when you built and deployed features you *knew* wouldn’t be right for customers. Someone called garbage “done,” shipped it, and claimed we’ll “fix it later.” Not Agile or Lean!

“Architecting for customers’ needs and tasks” and “being Agile” shouldn’t be the polar opposites they often are now. No matter what an Agile coach, scrum master, or stakeholder declares, the customer decides what is “quality,” “done,” and “good enough.” 

In this session, you’ll learn why “Design thinking,” “Lean UX,” “empathy,” and other trendy shortcuts work against user satisfaction. Learn how to change processes to improve agility, eliminate some Lean waste, and produce better customer outcomes.

This Session belongs to the Diese Session gehört zum Programm vom BerlinBerlin program. Take me to the program of . Hier geht es zum Programm von Munich München .

This Session belongs to the Diese Session gehört zum Programm vom BerlinBerlin program. Take me to the program of . Hier geht es zum Programm von London London .

Take me to the full program of Zum vollständigen Programm von Berlin Berlin .

This Session belongs to the Diese Session gehört zum Programm vom BerlinBerlin program. Take me to the program of . Hier geht es zum Programm von New York New York .

This Session belongs to the Diese Session gehört zum Programm vom BerlinBerlin program. Take me to the program of . Hier geht es zum Programm von Singapore Singapur .

This Session Diese Session belongs to the gehört zum Programm von BerlinBerlin program. Take me to the current program of . Hier geht es zum aktuellen Programm von Munich München , London London , Berlin Berlin , New York New York or oder Singapore Singapur .

Stay tuned:

Behind the Tracks

 

Kubernetes Ecosystem

Docker, Kubernetes & Co

Microservices & Software Architecture

Maximize development productivity

Continuous Delivery & Automation

Build, test and deploy agile

Cloud Platforms & Serverless

Cloud-based & native apps

Monitoring, Traceability & Diagnostics

Handle the complexity of microservices applications

Security

DevSecOps for safer applications

Business & Company Culture

Radically optimize IT

Organizational Change

Overcome obstacles on the road to DevOps

Live Demo #slideless

Showing how technology really works