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DevOps Conference
The Conference for Continuous Delivery, Microservices,
Containers, Clouds and Lean Business

Improving Agility By Using Customers’ Definitions of “Quality” and “Done”

Session
#Business & Company Culture

Speaker

Debbie Levitt

Debbie Levitt

More Info

Until conference starts
✓ Team discount
✓ Extra specials for freelancers
Register now
Bis Konferenzbeginn
✓ Kollegenrabatt
✓ Extra Specials für Freelancer
Jetzt anmelden
Until June 16:
✓ Save up to $850
✓ Transformation Day for free
✓ Amazon Echo Dot or Arduino for free
Register now
Until June 16:
✓ Save up to $850
✓ Transformation Day for free
✓ Amazon Echo Dot or Arduino for free
Register now
Thank you for attending
Thank you for attending
Thank you for attending!
Danke für Ihre Teilnahme!
Until conference starts:
✓ Team discount
✓ Specials for freelancers
Register now
Until conference starts:
✓ Team discount
✓ Specials for freelancers
Register now
Infos

“Quality”… velocity, productivity, and efficiency? Improved performance? Few or no bugs? Meets stakeholder requirements? “Done”… we did what we planned? Fits business objectives? Coded, tested, documented, and deployable? 


Remember our customers? The people paying our salaries? Their satisfaction is supposed to be our *highest* priority. But we fall in love with assumptions about users. We burn weeks coding, testing, merging, and releasing product guesses. We move to the next project, and are interrupted later when we learn that customers aren’t finding much value or quality in that last release. Guessing, assuming, and being reactive aren’t Agile or Lean. Six Sigma would be ashamed of you.

You ignored the customers’ definitions of “quality” and “done” when you built and deployed features you *knew* wouldn’t be right for customers. Someone called garbage “done,” shipped it, and claimed we’ll “fix it later.” Not Agile or Lean!

“Architecting for customers’ needs and tasks” and “being Agile” shouldn’t be the polar opposites they often are now. No matter what an Agile coach, scrum master, or stakeholder declares, the customer decides what is “quality,” “done,” and “good enough.” 

In this session, you’ll learn why “Design thinking,” “Lean UX,” “empathy,” and other trendy shortcuts work against user satisfaction. Learn how to change processes to improve agility, eliminate some Lean waste, and produce better customer outcomes.

This Session originates from the archive of Diese Session stammt aus dem Archiv von BerlinBerlin . Take me to the program of . Hier geht es zum aktuellen Programm von Berlin Berlin .

This Session originates from the archive of Diese Session stammt aus dem Archiv von BerlinBerlin . Take me to the program of . Hier geht es zum aktuellen Programm von New York New York .

This Session originates from the archive of Diese Session stammt aus dem Archiv von BerlinBerlin . Take me to the program of . Hier geht es zum aktuellen Programm von Singapore Singapur .

This Session originates from the archive of Diese Session stammt aus dem Archiv von BerlinBerlin . Take me to the program of . Hier geht es zum aktuellen Programm von Munich München .

This Session originates from the archive of Diese Session stammt aus dem Archiv von BerlinBerlin . Take me to the program of . Hier geht es zum aktuellen Programm von London London .

This Session Diese Session originates from the archive of stammt aus dem Archiv von BerlinBerlin . Take me to the current program of . Hier geht es zum aktuellen Programm von Berlin Berlin , New York New York , Singapore Singapur , Munich München or oder London London .

Stay tuned:

Behind the Tracks

 

Kubernetes Ecosystem

Docker, Kubernetes & Co

Microservices & Software Architecture

Maximize development productivity

Continuous Delivery & Automation

Build, test and deploy agile

Cloud Platforms & Serverless

Cloud-based & native apps

Monitoring, Traceability & Diagnostics

Handle the complexity of microservices applications

Security

DevSecOps for safer applications

Business & Company Culture

Radically optimize IT

Organizational Change

Overcome obstacles on the road to DevOps

Live Demo #slideless

Showing how technology really works