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We start with a welcome and conference introduction by Sebastian Meyen, the conference chair.
Followed by Julia Wester‘s keynote:
These days it is not uncommon to feel overwhelmed. As the saying goes, crazy is the new normal, right? We seem to tackle our problems by adding more processes, more policies, more systems, and more work-in-process. More often than not this results in disappointment, not success when we don’t stop to understand what gets in our way. More often than not, more isn’t always better.
It’s time to bring a little balance to the workforce with the concept of lagom. This tiny Swedish word represents the powerful concept of “not too much, not too little, just right.” At first, the concept can seem paradoxical. How can anything other than more of those processes, policies, systems, etc. result in more desirable outcomes? But, once you give it a try, a lagom approach to work can be liberating and allow us to achieve more than we ever could through the relentless pursuit of “more.”