The pursuit of business agility has driven enterprises around the world to adopt a microservices-first strategy and to spread development across teams working in parallel. As a result, operations, SRE and security teams are left with a continually evolving landscape of sprawling, increasingly hyperconnected services that is impossible to control.

In this talk, I focus on the challenges that result from the organic, federated growth of such landscapes as well as the operational patterns such as bulkheads, backpressure and quarantines that can be applied to control their complex, emergent behaviors. I also demonstrate how managing a service landscape requires, above all, real-time control of the entire ecosystem and illustrate why the ability to remediate at the ecosystem level is more important than the observability of individual processes.