DevOps stresses the importance of breaking down silos. The truth is that you can’t actually get rid of silos; you can only realign them. Much of the anxiety caused by controversial topics such as “Enterprise DevOps” and “DevOps teams” reflects an incomplete understanding of the nature of large, complex organizations.
In this talk, Jeff digs more deeply into the reality of silos and what to do with them. He also presents a more sophisticated perspective on how to structure teams in a way that balances autonomy with alignment. He then revisits empathy as the essence of DevOps, and explains how empathy makes it possible to scale DevOps without reintroducing the friction and
brittleness it was intended to remove.
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